Browser support:

While we strive to make our content available for everyone using the internet, the following browser are testing and supported for our content:

1. Internet Explorer 6+
2. Firefox 2+
3. Safari

If you are not using one of the above browsers and are experiencing difficulty with PCN Anytime viewing, please upgrade your browser to one of the versions listed above.

Online player support:

PCN requires the latest versions of the following players for viewing our videos:

1. Quicktime - for our archived videos
   Click here for the latest Quicktime Player
   
   
   Click here for Apple's online Troubleshooting page. This link will test your configuration settings for Quicktime, and determine whether or not you are set to receive streaming video.



2. Adobe Flash - for our 2 Live Video Streams
   Click here for the latest Flash Video Player
   

Upgrading to the latest player is crucial in your viewing experience.

What if you're still having problems?

If you're still experiencing problems, and you are able to view other videos not related to our PCN Anytime page, send an email to our webmaster at sarahsheriff@pcntv.com.

In your email, please include the following information:

1. What videos you are experiencing difficulty with
2. Browser / what version
3. Type of media player you are using / what version
4. Operating System
5. Any error messages you may have gotten (as accurately as possible)
6. Connection speed